Please read these Terms carefully, as they contain important information regarding your legal rights, obligations, and limitations. By creating an account or using the Service, You confirm that You understand and agree to be bound by these Terms in their entirety.
1.1. The Service is provided by Delta Internet Limited (11734615), with a registered address at 9 Fairburn Close, Borehamwood, Hertfordshire, WD6 5EZ, United Kingdom, telephone (866)686-3119, and email contact at [email protected] (hereinafter, the “Company”). The Company provides digital entertainment services to Users through its online content platform(s).
Delta Internet Limited is a subscription-based platform offering digital entertainment content across multiple formats, including online games, movies, streaming videos, audiobooks, and music. Access to the platform is offered exclusively on a subscription basis, designed for personal and non-commercial use. The Service operates without advertising, relying on subscription fees to maintain uninterrupted access and content delivery.
1.2. The Company makes its services available through paid subscription plans (“Subscriptions”) or, where expressly stated, through one-time transactional access to specific digital titles or bundles. Service availability, content type, and pricing may vary depending on the User's geographic location, applicable licensing terms, and device compatibility.
1.3. The Company expressly confirms that its online content platform does not constitute a gambling or wagering service. No part of the Service involves the exchange of money for chance-based outcomes or prize winnings. All content is intended solely for lawful entertainment purposes.
2.1. By registering, subscribing, or otherwise accessing the Service, You acknowledge that You have read and understood these Terms and agree to comply fully with their provisions. Your continued use of the Service constitutes ongoing acceptance of any amendments that may be made from time to time, subject to applicable notice requirements.
2.2. Access to the Service is restricted to individuals aged 18 and older. The Company reserves the right to require proof of age or consent at any time to ensure compliance.
2.3. Users must provide accurate and complete information during registration. Submission of false or misleading data may result in suspension or termination of access without refund.
2.4. In subscribing to a paid plan, You authorise the Company or its appointed payment processor to charge the applicable subscription fee to Your designated payment method. Failure to complete payment authorisation may prevent activation or continuation of the Service.
2.5. Upon successful registration and payment confirmation, the User will receive an email containing these Terms, the applicable cancellation policy, and essential information concerning their Subscription plan.
2.6. Users are solely responsible for maintaining the confidentiality of their login credentials. Any use of the Service under a User's account will be deemed to have been made by that User. The Company shall not be liable for losses resulting from unauthorised access due to failure to safeguard account information.
3.1. The Company's primary obligation is to provide access to subscribed digital content as described at the time of contract conclusion. This includes, as applicable, online games, films, streaming videos, e-books, music, and audiobooks accessible via our platform.
3.2. The Company makes no guarantee that specific content will remain available indefinitely. Licensing arrangements, technical updates, or legal restrictions may require modification or removal of certain materials. In such instances, the Company endeavours to provide equivalent alternative content where feasible.
3.3. The availability and quality of streamed content depend on the User's internet connection and device performance. Users bear all costs associated with internet access and any third-party data charges incurred.
3.4. The Company may, at its discretion, suspend or limit access if the User fails to meet payment obligations or breaches these Terms. Restoration of access will occur once the issue has been resolved to the Company's satisfaction.
3.5. Users should be aware that some digital content may not be accessible outside the United Kingdom due to territorial licensing restrictions. The Company is not responsible for loss of access resulting from travel or use outside approved regions.
4.1. Subscriptions are available for defined terms as outlined during registration. Unless otherwise indicated, Subscriptions renew automatically for successive terms until cancelled.
4.2. To prevent automatic renewal, Users must cancel prior to the renewal date following the procedure in Section 10. Failure to do so may result in a non-refundable charge for the next billing period.
4.3. Prices and features associated with each Subscription tier are clearly displayed prior to purchase and include Value Added Tax (VAT) where applicable. The Company reserves the right to adjust pricing or introduce new tiers, provided that any price changes will take effect only after due notice has been given.
4.4. Payment transactions are processed by certified third-party providers compliant with the Payment Card Industry Data Security Standard (PCI DSS). The Company does not retain full payment card information on its servers.
4.5. In the event of payment failure, the Company may attempt to reprocess the transaction or temporarily restrict access until payment is successfully completed.
4.6. The Company reserves the right to amend the features or content of any Subscription. Where such amendments materially affect the Service's value proposition, Users will be notified and given the option to cancel without penalty prior to implementation.
4.7. The Company may terminate a User's Subscription immediately in cases of fraud, misuse, unauthorised sharing, or violation of applicable laws. Termination under such circumstances does not entitle the User to any refund for unused portions of the Subscription period.
5.1. Users must provide truthful and current registration information and promptly report any changes to the Company.
5.2. The licence granted to Users is limited, revocable, non-exclusive, and non-transferable. The Service is for personal entertainment only and may not be used for public performance, resale, redistribution, or commercial exploitation.
5.3. All content available through the Service is protected by copyright, trademark, and other applicable intellectual property rights. Users are prohibited from copying, modifying, or sharing such content without prior written consent from the Company.
5.4. Users are responsible for ensuring their devices, internet connections, and software meet the technical requirements necessary to use the Service. Poor connectivity, outdated software, or unsupported hardware may limit performance, for which the Company bears no liability.
5.5. Users must not circumvent, disable, or tamper with any digital rights management (DRM) technologies used by the Service.
The Company processes personal data strictly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Users are encouraged to review the Company's Privacy Policy, which explains how personal data is collected, used, stored, and shared. The Company takes reasonable technical and organisational measures to protect data but cannot guarantee absolute security against unauthorised access or misuse.
7.1. Fees for the Service are determined at the time of contract formation and may vary depending on the Subscription type and regional tax requirements.
7.2. Payment obligations arise immediately upon completion of the registration process. Users must ensure that sufficient funds are available in the nominated payment account.
7.3. All financial transactions are processed through secure, PCI DSS–compliant systems. The Company disclaims responsibility for errors or failures originating from third-party payment processors, except where such liability cannot be excluded under UK law.
7.4. VAT will be charged at the applicable rate and itemised clearly on all invoices and receipts.
8.1. While the Company endeavours to provide continuous access to the Service, interruptions may occur due to maintenance, system updates, or third-party network failures.
8.2. The Company does not guarantee compatibility across all devices or operating systems. Users should verify compatibility prior to subscribing.
8.3. Content availability may differ between countries and may be suspended temporarily for technical or legal reasons.
8.4. No description or statement regarding the Service constitutes a binding warranty unless explicitly stated in writing. The Service is provided “as available,” and the Company disclaims any implied warranties of uninterrupted access or error-free performance.
8.5. The Company may implement updates or technical modifications that temporarily impact access. Such updates are necessary to maintain security and compliance standards.
9.1. The Company's liability is limited to cases of wilful misconduct, gross negligence, or breach of statutory duty resulting in foreseeable loss or damage.
9.2. The Company shall not be liable for indirect, incidental, or consequential damages, including loss of profit, data, or business opportunity.
9.3. Users are responsible for any damages resulting from misuse of the Service, unauthorised access, or breaches of these Terms. Users agree to indemnify and hold the Company harmless from any third-party claims arising from their actions.
9.4. Nothing in these Terms limits liability for death or personal injury caused by the Company's negligence, or for fraud or fraudulent misrepresentation.
10.1. Under the Consumer Rights Act 2015, Users have statutory rights concerning the quality and suitability of digital content.
10.2. You may cancel Your Subscription within fourteen (14) days of entering into the contract without giving a reason. Cancellations must be submitted by email to [email protected] with Your full name, username, and registered email address.
10.3. Refunds for timely cancellations will be processed within fourteen (14) days of receipt of the cancellation notice and will use the same payment method as the original transaction unless otherwise agreed.
10.4. By commencing the streaming or downloading of digital content, You acknowledge that You waive the statutory right to cancel once delivery has begun.
10.5. These rights do not affect any additional remedies to which You may be entitled under UK consumer protection legislation.
11.1. The Company may assign, subcontract, or transfer its rights and obligations under these Terms to affiliates, successors, or service partners, provided that such transfer does not reduce the User's legal protections.
11.2. Users may not assign or transfer any rights or obligations arising from these Terms without the Company's prior written consent.
Clauses relating to intellectual property, limitation of liability, data protection, indemnity, and governing law shall survive the termination or expiry of this Agreement. Termination does not release Users from payment obligations accrued before termination.
13.1. The Company shall not be liable for failure or delay in performance caused by events beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemics, strikes, or failures of internet or utility services.
13.2. In such circumstances, the Company's obligations will be suspended for the duration of the event. Either party may terminate the Agreement if the event continues for more than sixty (60) days.
14.1. These Terms are governed by and construed in accordance with the laws of England and Wales. Consumers retain the benefit of any mandatory consumer protection laws in their country of residence.
14.2. Users should first direct any complaints to the Company's customer service department at [email protected]. If a satisfactory resolution cannot be reached, disputes may be referred to an approved Alternative Dispute Resolution (ADR) provider.
14.3. If mediation fails, disputes may be brought before the courts of England and Wales, or, where applicable, before the courts of the consumer's habitual residence.
14.4. Should any provision of these Terms be found invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Updated 27-03-2019